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Home / Docs Categories / User Guides

Ordering and Shipping

  • Does TeslaCam work on my Tesla?
  • How long will it take to receive my order?
  • How do I track the status of my order?
  • My shipment appears to be lost/stuck/missing. What should I do?
  • How can I change my shipping address for an order?
  • Do you ship internationally?
  • Where is puretesla located?
  • What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
  • Which drive and storage capacity should I get?

Installation Guides

  • Wireless Game Controller Installation
  • Model S TeslaCam Installation
  • Model 3 TeslaCam Installation
  • Model X TeslaCam Installation
  • Model Y TeslaCam Installation
  • How do I safely remove the USB drive from my Tesla?
  • Do you have recommendations for a USB splitter or hub?

User Guides

Quick Start Guides
  • iOS Bundle Quick Start Guide
  • TeslaCam microSD USB Quick Start Guide
Full User Guides
  • TeslaCam SSD Extreme – Full User Guide
  • TeslaCam iOS Bundle – Full User Guide
  • TeslaCam microSD USB Full User Guide

FAQ

  • What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
  • Which drive and storage capacity should I get?
  • How do I install my TeslaCam drive?
  • Why a microSD card and reader instead of a typical flash drive?
  • The time zone on each file is wrong. Can I fix that?
  • How long will it take to receive my order?
  • How do I track the status of my order?
  • Do you have recommendations for a USB splitter or hub?
  • My drive is full. What should I do?
  • My shipment appears to be lost/stuck/missing. What should I do?
  • Does TeslaCam work on my Tesla?
How TeslaCam Works
  • How do I view recorded footage from my USB drive?
  • How do I save footage to my TeslaCam drive?
  • How do I use Sentry Mode?
  • How do I use Dashcam?

TeslaCam & iPhone/iPad

  • Viewing Footage via Files app on iOS
  • Connecting your TeslaCam USB drive to your iPhone or iPad
  • Redeeming the SentryView App Code in the iOS App Store
  • Setting up SentryView for Tesla App on your iPhone or iPad
  • I’m having issues with the SentryView app, who should I talk to?
  • Can I download the SentryView app on my other iOS devices?
  • The USB Drive isn’t showing up on my iOS device. Help!
  • How do I download the app that came with the iOS Bundle?
  • Performing a hard restart on an iPhone X or later

Troubleshooting TeslaCam

  • How to Reformat Your PureTesla USB Drive
  • I just received my PureTesla USB Drive and it doesn’t appear to be working…help!
  • My Dashcam Footage Isn’t Recording and/or Showing on the Screen
  • I’m getting a “USB is too slow for Dashcam” error.
  • My shipment appears to be lost/stuck/missing. What should I do?
  • Deleted files keep showing up on my drive.
  • Videos aren’t displaying in the SentryView app
  • My Tesla doesn’t recognize the drive anymore (no camera icon)
  • I’m having issues with the SentryView app, who should I talk to?
  • My TeslaCam icon appears with a Gray X
  • I accidentally deleted the TeslaCam folder on my USB Drive. What should I do?
  • My drive is full. What should I do?
  • The time zone on each file is wrong. Can I fix that?
  • The USB Drive isn’t showing up on my iOS device. Help!

Reviewing Footage

  • Reviewing Footage on Your Tesla’s Center Screen
  • Viewing Footage via Files app on iOS
  • Reviewing Footage on a Mac
  • Reviewing Footage on a PC
  • Viewing Footage on an Android Device
  • Reviewing Footage using an iOS Device (iPhone/iPad)
  • Reviewing Footage using Sentry Viewer for Mac
  • Reviewing Footage using VLC Player Software

Tesla Gaming

  • Wireless Game Controller Installation
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User Guides

Quick Start Guides
  • iOS Bundle Quick Start Guide
  • TeslaCam microSD USB Quick Start Guide
Full User Guides
  • TeslaCam SSD Extreme – Full User Guide
  • TeslaCam iOS Bundle – Full User Guide
  • TeslaCam microSD USB Full User Guide
TeslaCam & Sentry Mode USB
  • Home
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  • How to Setup Tesla DashCam and Sentry Mode
  • Best USB Drive for Tesla DashCam and Sentry Mode
  • TeslaCam FAQs
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