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  Tesla DashCam & Sentry Mode Package – USB/MicroSD Configured for TeslaCam
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Home / Help Center / Reviewing Footage on a PC

Ordering and Shipping

Which drive and storage capacity should I get?
What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
Where is puretesla located?
Do you ship internationally?
How can I change my shipping address for an order?
My shipment appears to be lost/stuck/missing. What should I do?
How do I track the status of my order?
How long will it take to receive my order?
Does TeslaCam work on my Tesla?

FAQ

Which drive and storage capacity should I get?
Why a MicroSD card and reader instead of a typical flash drive?
The time zone on each file is wrong. Can I fix that?
My drive is full. What should I do?
What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
Do you have recommendations for a USB splitter or hub?
My shipment appears to be lost/stuck/missing. What should I do?
How do I track the status of my order?
How long will it take to receive my order?
Does TeslaCam work on my Tesla?

How TeslaCam Works

How do I view recorded footage from my USB drive?
How do I save footage to my TeslaCam drive?
How do I use Sentry Mode?
How do I use Dashcam?

Guides

iOS Bundle Quick Start Guide
TeslaCam microSD USB Quick Start Guide

Reviewing Footage

Viewing Footage on an Android Device
Reviewing Footage using VLC Player Software
Reviewing Footage using Sentry Viewer for Mac
Reviewing Footage using an iOS Device (iPhone/iPad)
Reviewing Footage on a PC
Reviewing Footage on a Mac
Reviewing Footage on Your Tesla’s Center Screen

Installation & Removal

Do you have recommendations for a USB splitter or hub?
How do I safely remove the USB drive from my Tesla?
How do I install my TeslaCam drive?

TeslaCam USB Package

Connecting your TeslaCam USB drive to your iPhone or iPad
Which drive and storage capacity should I get?
Why a MicroSD card and reader instead of a typical flash drive?
Viewing Footage on an Android Device
Viewing footage from the microSD package on an iPhone
TeslaCam microSD USB Quick Start Guide

TeslaCam iOS Bundle

Performing a hard restart on an iPhone X or later
How do I download the app that came with the iOS Bundle?
The USB Drive isn’t showing up on my iOS device. Help!
Can I download the SentryView app on my other iOS devices?
Connecting your TeslaCam USB drive to your iPhone or iPad
Setting up SentryView for Tesla App on your iPhone or iPad
Redeeming the SentryView App Code in the iOS App Store
I’m having issues with the SentryView app, who should I talk to?

TeslaCam SSD Extreme

Which drive and storage capacity should I get?

Troubleshooting

The USB Drive isn’t showing up on my iOS device. Help!
The time zone on each file is wrong. Can I fix that?
My drive is full. What should I do?
I accidentally deleted the TeslaCam folder on my USB Drive. What should I do?
My TeslaCam icon appears with a Gray X
I’m having issues with the SentryView app, who should I talk to?
My Tesla doesn’t recognize the drive anymore (no camera icon)
I’m getting a “USB is too slow for Dashcam” error.
Videos aren’t displaying in the SentryView app
Deleted files keep showing up on my drive.
My Dashcam Footage Isn’t Recording and/or Showing on the Screen
I just received my PureTesla USB Drive and it doesn’t appear to be working…help!
How to Reformat Your PureTesla USB Drive
My shipment appears to be lost/stuck/missing. What should I do?

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Reviewing Footage

Reviewing Footage on a PC

This video shows you how to view your TeslaCam footage from your PureTesla drive on a PC using Windows 10.

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Updated on September 10, 2020

Reviewing Footage on a Mac Reviewing Footage using an iOS Device (iPhone/iPad)

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