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- USB A & USB C
  -20%
  
  Tesla DashCam & Sentry Mode Package – USB/MicroSD Configured for TeslaCam
  Rated 4.98 out of 5
  $43.20 – $59.20 Select options
- iPhone & iPad (iOS)
  -20%
  
  TeslaCam for iOS Bundle
  Rated 4.99 out of 5
  $56.95 – $67.20 Select options
- Solid State Drive (SSD)
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  TeslaCam SSD Extreme
  Rated 5.00 out of 5
  ~~$129.00~~ $96.75 Select options
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  Tesla Logo Wooden Sign – Handcrafted
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Buyers Guide: TeslaCam USBs
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Home / Help Center / Where is puretesla located?

Ordering and Shipping

Which drive and storage capacity should I get?
What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
Where is puretesla located?
Do you ship internationally?
How can I change my shipping address for an order?
My shipment appears to be lost/stuck/missing. What should I do?
How do I track the status of my order?
How long will it take to receive my order?
Does TeslaCam work on my Tesla?

FAQ

Which drive and storage capacity should I get?
Why a MicroSD card and reader instead of a typical flash drive?
The time zone on each file is wrong. Can I fix that?
My drive is full. What should I do?
What Tesla vehicles support Dashcam/Sentry Mode with USB recording?
Do you have recommendations for a USB splitter or hub?
My shipment appears to be lost/stuck/missing. What should I do?
How do I track the status of my order?
How long will it take to receive my order?
Does TeslaCam work on my Tesla?

How TeslaCam Works

How do I view recorded footage from my USB drive?
How do I save footage to my TeslaCam drive?
How do I use Sentry Mode?
How do I use Dashcam?

Guides

Quick Start Guides

iOS Bundle Quick Start Guide
TeslaCam microSD USB Quick Start Guide

Full User Guides

TeslaCam SSD Extreme – Full User Guide
TeslaCam iOS Bundle – Full User Guide
TeslaCam microSD USB Full User Guide

Installation & Removal

Do you have recommendations for a USB splitter or hub?
How do I safely remove the USB drive from my Tesla?
How do I install my TeslaCam drive?

TeslaCam USB Package

Connecting your TeslaCam USB drive to your iPhone or iPad
Which drive and storage capacity should I get?
Why a MicroSD card and reader instead of a typical flash drive?
Viewing Footage on an Android Device
Viewing footage from the microSD package on an iPhone
TeslaCam microSD USB Quick Start Guide

TeslaCam iOS Bundle

Viewing Footage via Files app on iOS
Performing a hard restart on an iPhone X or later
How do I download the app that came with the iOS Bundle?
The USB Drive isn’t showing up on my iOS device. Help!
Can I download the SentryView app on my other iOS devices?
Connecting your TeslaCam USB drive to your iPhone or iPad
Setting up SentryView for Tesla App on your iPhone or iPad
Redeeming the SentryView App Code in the iOS App Store
I’m having issues with the SentryView app, who should I talk to?

TeslaCam SSD Extreme

Which drive and storage capacity should I get?

Troubleshooting

The USB Drive isn’t showing up on my iOS device. Help!
The time zone on each file is wrong. Can I fix that?
My drive is full. What should I do?
I accidentally deleted the TeslaCam folder on my USB Drive. What should I do?
My TeslaCam icon appears with a Gray X
I’m having issues with the SentryView app, who should I talk to?
My Tesla doesn’t recognize the drive anymore (no camera icon)
I’m getting a “USB is too slow for Dashcam” error.
Videos aren’t displaying in the SentryView app
Deleted files keep showing up on my drive.
My Dashcam Footage Isn’t Recording and/or Showing on the Screen
I just received my PureTesla USB Drive and it doesn’t appear to be working…help!
How to Reformat Your PureTesla USB Drive
My shipment appears to be lost/stuck/missing. What should I do?

Reviewing Footage

Viewing Footage via Files app on iOS
Viewing Footage on an Android Device
Reviewing Footage using VLC Player Software
Reviewing Footage using Sentry Viewer for Mac
Reviewing Footage using an iOS Device (iPhone/iPad)
Reviewing Footage on a PC
Reviewing Footage on a Mac
Reviewing Footage on Your Tesla’s Center Screen

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Ordering and Shipping

Where is puretesla located?

We are located in Lombard, Illinois, which is about 25 minutes West of the city of Chicago. Our central location in the US means quick ship times for all US residents!

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Updated on September 9, 2020

Do you ship internationally? What Tesla vehicles support Dashcam/Sentry Mode with USB recording?

TeslaCam & Sentry Mode USB

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