Troubleshooting TeslaCam
- My shipment appears to be lost/stuck/missing. What should I do?
- How to Reformat Your PureTesla USB Drive
- I just received my PureTesla USB Drive and it doesn’t appear to be working…help!
- My Dashcam Footage Isn’t Recording and/or Showing on the Screen
- Deleted files keep showing up on my drive.
- Videos aren’t displaying in the SentryView app
- I’m getting a “USB is too slow for Dashcam” error.
- My Tesla doesn’t recognize the drive anymore (no camera icon)
- I’m having issues with the SentryView app, who should I talk to?
- My TeslaCam icon appears with a Gray X
- I accidentally deleted the TeslaCam folder on my USB Drive. What should I do?
- My drive is full. What should I do?
- The time zone on each file is wrong. Can I fix that?
- The USB Drive isn’t showing up on my iOS device. Help!